Those who are facing problems while using Digital Signature Certificate (DSC) in https://www.epfindia.gov.in/ site may follow the under mentioned instructions/settings for verification of epf member’s details like KYC details/Online claims/Online name change requests etc. Mozilla Firefox is a browser where one can easily use the DSC without any error. (Java)
Step – 1 Install Mozilla Firefox 38.0.1 and install in your system. Download.
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Step – 2 After installation open the Mozilla Firefox Then Click on Open Menu, Three Lines below to Browser close Button then Click on Options.
Step – 3 There will open a window Click on Advance Option then go to update option. Finally choose Never check for updates (not recommended: security risk) and click on OK.
Step – 4 Again Click on Open Menu, Three Lines below to Browser close Button then Click on Add-ons.
Step – 5 Click on Plugins and ensure Java Deployment Toolkit and Java (TM) Platform SE is showing in browser.
If not showing in browser then Install only Java Runtime Environment 8 Update 171. Download JRE 8 Update 171 and install then restart the Mozilla Firefox.
Check here for Java Configuration.
Also Read: Approve KYC through DSC (Digital Signature)
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THANKU SO MUCH.
It Really worked.
hi sir fire fox version 320 installed java 8.0 version installed DSC sign uploaded time 5 mins to 8 mins taken after error showing unexpected error occurred while signing exception null
how to solve this problem
Hello,
Thank you for writing.
https://infobuzzadda.com/approve-kyc-through-dsc-digital-signature/?swcfpc=1#Java-Blocked follow the link and go to section under post “If Application Blocked by Java Security”.
already installed mozila 38.0.1 and jre 8 u171 but still showing “your request is process”……at the end after 2 hour it showing error.
This is just a temporary server issue.
unexpected error -Null in EPF Portal pls suggest
Its a temporary technical Issue. Try again later.
my pdf signature not showing after running java script in unified epfo site please give us solution on this or what is other requirement for this
I followed your guidelines from article step by step its working perfectly on Mozilla Firefox 38.0.1.Thanks for your suggestion i found your article while searching help on google,its worth.
Thank you for interested in our article. All the best…
thanks a lot been trying to install this for too long .you people really helped once again thanks a lot
Hi Sir,
After downloading both suggested firefox versions steel firefox showing this msg.
Please upgrade to a supported browser to get a reCAPTCHA challenge.
Dear Mr. Akash,
We request you to kindly use the mention Mozilla Firefox version in article only for DSC use in EPF site where reCAPTCHA challenge is not required.
Thanks
InfoBuzzAdda
Dear Team,
Thanks a lot for your mentioed guide. Its worked.
Dear Mr. Mondal,
Thanking your for visiting us. We are happy to hear from you that your issues is been solved through our article.
Thanks
Infobuzzadda
My DSC Deactivated, but we renew our DSC.
How can we actiavte agin, DSC?esign not working. when we field all coloums, page blank open.
We thanks for visiting us. To activate DSC you need to first login to your employer site then go to DSC/E-SIGN under the establishment tab. There you need to fill some details like Name of the authority signatory, Designation and Mobile number then choose sign with your USB token then click on submit. For detailed procedure please visit https://infobuzzadda.com/registration-of-digital-signature-dsc-in-epf-portal/.
Thanks
InfoBuzzAdda
I TRIED ALL THE STEPS INSTRUCTED BY YOU…. THEN TOO FACING BLANK PAGE IN DSC
Your DSC application may not be installed in your PC. First install then try your issue will be solved.
Dsc also installed
Can you send me a error copy to [email protected]
Thanks a lot for such a valuable information. was struggling from one week to fix this issue.
I have done as u said. I have installed Mozilla Firefox 38.0.1 and latest Java version. All is fine until i get to the final stage and when I click Register DSC it is showing no USB connected or check the connection and also the private key is not found. But the DSC application is working fine. Pls help me go through this
Before click on Register DSC you need to insert your DSC token to USB slot in your PC. Your issue will be solved.
Whenever I try to click on transfer claims I get this error “1) An Unexpected error has occured.
Click here for home” Give a solution.
It was an temporary issue. Try again.
When go through USB token , after some time a massage apper like Application block by JAVA security. At the time of registration of Digital signature on epf site by employer.
If you facing If Application Blocked by Java Security Check here for Java Configuration then visit the link for solution https://infobuzzadda.com/approve-kyc-through-dsc-digital-signature/#If-Application-Blocked-by-Java-Security.
HELLO SIR/MADAM
I am using windows 10. For PF works I use Internet Explorer 11 and Java 8 update 181. When I want to approve KYC by DSC, it shows error: ” Application blocked by Java Security”. How to overcome it. Should I use a different version of Java or Internet Explorer? Please help me. My email: [email protected]
You just need to use mozilla firefox 38.0.1 and java 8u171.
I am using windows 10 which version of Java I want to down load for DSC in PF
Use Java 8U171.
sir mere pass to java dikh nai raha he
Mozilla Firefox 38.0.1 install karke update ko disable kare and java 8U171 install kijiye apka issue solve ho jayega..
“INFO: UNEXPECTED ERROR OCCURRED WHILE SIGNING.
Which type of browser & java is applicable for epf dsc?
Thanks a Lot……..Great technical support and successfully achieved
http://infobuzzadda.com/approve-kyc-through-dsc-digital-signature/#Java-Blocked
use this link to know how to add unified portal link to java security.
Jai Ho to the Indian Info.System. They do not want to change to better system. We always love to be in Archieves age. The Java runtime environment required by unified PF portal is JRE.8u92 only. you must be having the latest java security 8u281. So immediately downgrade the java security to 8u92. For this one must remove the existing installation and install the older version. U can get from https://www.filepuma.com/download/java_runtime_environment_64bit_8.0.920.14-11213/ for 64bit system or
https://www.filepuma.com/download/java_runtime_environment_32bit_8.0.920.14-11212/ for 32bit sytem
Download install and enjoy.
If u want latest version for netbanking, after installing this version down load latest and install. During the installation the installer will recommend removal of older java just so “NO”.
I am trying it for a week and till now I didn’t get a solution.
Can you please tell me what exactly error you are getting.
I installed Mozilla Firefox 38.0.1 in my windows 7 64 bit OS. I can login to my portal and can see my DSC as active in status. But when i try to approve with the DSC it shows an error “INFO: UNEXPECTED ERROR OCCURED WHILE SIGNING.Exception = No matching registered digital signatory details found.” even while signing in with the certificate shown in the window.
Sometimes this error occures, so if your DSC is Active then try again later your issue will be solved as it is a temporary technical issue.
HOW TO INSTALL DSC APPLICATION
Got to your DSC drive after insert of DSC token into your system then run the Application file. If you don’t have any knowledge about application installation so kindly take help of a technician.
Your current browser version no longer supports java.
You may choose to either use eSign for digital signing or any browser version with java support for DSC
In EPF portal
Use mozilla firefox 38.0.1 and latest version of java. For more details please go through this article http://infobuzzadda.com/requirement-of-browser-java-version-for-epf-unified-portal/
I was struggling to approve the KYCs and your article helped me. It worked excellently for me and thank you so much for sharing this article.
what is browser & java foe dsc aprove purpose at epfo. kindly help me.
Use Firefox 38.0.1 or 38.0.5 and latest verson of Java.
i have win 7 ultimate 64 bit
i install the Mozilla 58 but its not working.
Then i install Mozilla 38.0.1 and when i run the unified portal of epfo in login portion the captcha is not display
so i unable to login. (its alos not diplay logo and image in site)
please solve the solution.
Email- [email protected]
cont. 9102415353
I checked but its working incase again if u have any issue kindly try with Mozilla 38.0.5.
i have download firfox 41 version and java but at last i approve dsc then massege show approve activity not java run plz help me sir
Use Firefox 38.0.1 or 38.0.5 and latest verson of Java.
i am using windows 10 but support digital signature what installed to fire fox and java please informed
Use Firefox 38.0.1 or 38.0.5 and latest verson of Java.
I INSTALLED MOZILA. EVERYTHING FINE. BUT IN LAST NO DSC NAME DISPLAY IN BOX.
Your DSC application need to install to view the DSC Name in Display Box.
Hi
I have installed Mozilla 38.0.1 version and latest Java , while signing transfer claims in EPFO portal, i am getting the below said error.
a plugin is needed to display this content
also i have installed Adobe flash player, but still getting same error
please help me in this regard.
Hi,
Can you plz send me the error msg screen shot to [email protected].
Regards
Our PC is Windows 7 professional (32 bit-Operating System), So which Firefox version we have to install in our system. I am unable to access my EPF & Digital key approvals
Install Mozilla Firefox 38.0.1 and Latest version of Java. After installation of Mozilla disable auto update.
i am trying to open the site in IE . after opening the link & sihn in page get over lap dose not open properly
Hi..
Try in Mozilla Firefox 38.0.1 and Java latest version your issue will be solved and don’t forget to install DSC application. Follow the link for complete procedure Requirement of Browser & Java Version for EPF Unified Portal
Hi,
i am using I.E 11.959.18362.0 update Version 11.0.200 (KB456549) to access
https://unifiedportal-emp.epfindia.gov.in/epfo/
Java 8.261
but screen is not showing properly and also not accepting the DSC.
compatibilty view setting also added, java latest version installed
kindly suggest me what is the required changed to be made.
P.Suvarna
Hi..
Try in Mozilla Firefox 38.0.1 and Java latest version your issue will be solved and don’t forget to install DSC application. Follow the link for complete procedure Requirement of Browser & Java Version for EPF Unified Portal.
Hi
I am using windows 7 with 4 gb ram 64bit
Please send suitable browser for epfo kyc approval dsc sign
Hello,
Install mozilla firefox 38.0.1 and java latest version. You can check the link for complete details. Requirement of Browser & Java Version for EPF Unified Portal.
Thanks
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we are unable to download the java deploy toolkit 32bit 8.0.1910.12 11.191.2.12
can you share the link to download and run
No need to download java deploy toolkit. Just install the Mozilla Firefox 38.0.1 and latest version of java. Java deploy toolkit will be automatically update.
I had installed firfox 32.0.1 version and latest version of JAVA. But I could not sign Form 5A under EPFO site. An Error Message Showing while signing Form 5A i.e INFO:UNEXPECTED ERROR OCCURED WHILE SIGNING.Exceptions=null”. Kindly help me resolve this issue. The Digital signature that I am using has Got the approval from EPFO also.
Hi,
Sorry for the delay reply. It is a temporary issue happens sometimes. Hope your issue may be solved.
Thanks
DSC not showing after running java in Mozilla 38.01
Hellow,
You DSC application may be not installed in your system. Kindly install the application before use of DSC.
Thanks & Regards
Admin
hello,
DSC not showing after running java in Mozilla 38.01
Hellow,
You DSC application may be not installed in your system. Kindly install the application before use of DSC.
Thanks & Regards
Admin
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what java version neede for dsc in epfo
Use latest version of Java.
This Connection is Untrusted
You have asked Firefox to connect securely to http://www.google.com, but we can’t confirm that your connection is secure.
Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site’s identity can’t be verified.
What Should I Do?
If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn’t continue.
This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox only connect to it securely. As a result, it is not possible to add an exception for this certificate.
http://www.google.com uses an invalid security certificate.
The certificate is not trusted because the issuer certificate has expired.
(Error code: sec_error_expired_issuer_certificate)
Dear Mr. Asad,
As the Mozilla 38.0.1 is very older version so some security features are not updated. But this can be use only for DSC work, rather than you can choose other browsers. So ignore the error message and proceed further and once completed DSC work you can switch to other browser for other work.
Thanks & Regards
Admin
Infobuzzadda
I NOT SUCCESS TO DOWN LOAD A 32 BIT JAVA PLZ HELP ME
Hello,
Mozilla 32 is currently facing some technical issue. So use Mozilla Firefox 38.0.1.
You can download the Mozilla Firefox 38.0.1 by this link https://www.filepuma.com/download/mozilla_firefox_32bit_38.0.1-8825/ and Java can be downloaded from https://www.java.com/en/download/.
In case if you are getting any issue kindly send a screen shot to [email protected]
Thanks & Regards
Admin
Infobuzzadda
HI
I HAVE NOT SUCCESS TO DOWNLOAD A JAVA 32 BIT FOR EPFO DIGITAL APPROVE PLEASE HELP ME
Dear Mr. Bimol Singha,
Mozilla 32 is currently facing some technical issue. So use Mozilla Firefox 38.0.1 and Java Latest version.
You can download the Mozilla Firefox 38.0.1 by this link https://www.filepuma.com/download/mozilla_firefox_32bit_38.0.1-8825/ and Java can be downloaded from https://www.java.com/en/download/.
In case if you are getting any issue kindly send a screen shot to [email protected]
Thanks & Regards
Admin
Infobuzzadda
We are trying to login EPFO site in Mozila Firefox 32.0.2 but once we press sign in option then it directly goes to home page. please help us out.
Uninstall Mozilla Firefox 32.0.2 and reinstall the Mozilla Firefox 38.0.1. You can download the Mozilla Firefox 38.0.1 from This Link.
That is a good tip especially to those new to the blogosphere. Simple but very accurate info… Appreciate your sharing this one. A must read post!
I installed Firefox 32.0.2 and done as you above suggested but the content displaying in mozila browser is too big. and after putting ID password is not logging in please help
Hellow,
We though that your issue must be solved as per email sent to you.In case any other issue feel free to write us.
Regards
Very efficiently written article. It will be beneficial to everyone who utilizes it, including myself. Keep up the good work – i will definitely read more posts.
Thank you so much.
Now on this setting Mozilla can’t login on this site. What’s the problem please share as soon as possible.
Hello,
Can you please send me the error screenshot on [email protected].
Regards
Vikram Kumar Singh