Procedure
Have you lost your mobile number linked with UAN? Forgot your password? Have you lost your password but have the registered mobile number? Keep calm! we are here to guide you the complete procedure step by step. You may be aware that new Unified Portal of EPFO gives the facility to change mobile number in UAN online without visiting anywhere. This article talks about how to Change Mobile Number in UAN online if you have forgotten your password and if you lost your mobile number or has been changed.
Steps to be followed
In order to forgot UAN password online, it is essential that you have your Universal Account Number (UAN) with you. In case also if you forgot your UAN then first get it from your employer then follow the steps below:
Step:1 Go the UAN member portal https://unifiedportal-mem.epfindia.gov.in/memberinterface/ then click on the forgot password just below the Sign in button.

Step: 2 Here you will able to see two options asking about your UAN and to Enter Captcha. Fill the UAN number followed by Captcha (case sensitive) and Click on submit.

Now, once you click on Submit it will ask you, Do you wish to send OTP on the above mobile number? There are two options “Yes” or “No”. Confused! which one has to choose don’t worry we have elaborate below.

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If you have the registered mobile number
If you have the registered mobile number, simply click on “Yes“. Once you click on yes an OTP will be Sent to your registered mobile number. Enter the OTP received in your registered mobile number and click on Verify.

Once, click on verify button you will be asked to enter new password and confirm password. Fill both and click on submit your password will be changed.
Note: The password must contain a minimum of 7 characters and a maximum of 20 characters. In this password, you need to have the combination of a minimum of 4 alphabets, minimum 2 digits, and one special character are ! @ # $ % ^ & * ). In the 4 alphabets, at least one character should be capital and one small letter.
If you have lost or changed your registered mobile number
If UAN is not updated with KYC Information
To change your lost or changed mobile number in your UAN it is mandatory that your UAN must have updated with KYC information. The KYC information includes PAN card number & Aadhaar card details. If your UAN is not yet updated with these details then you must do it through your employer first then follow the further procedure.
If UAN is updated with KYC Information
In this case if UAN is updated with KYC information then click on “No”. Once you click on No it will be ask to enter your personal details like Name, date of Birth & Gender. Fill all your details and click on verify.

On successfully validation you will be asked for validate against Aadhaar or PAN number. You can either fill any one of them then click on verify.

Once the details are validated it will be prompted to enter new mobile number. Enter the new mobile number and click on Get OTP.

Now, you can enter the OTP, in case if you do not receive it one can use the Resend OTP option then click on verify to proceed further.

Now, once OTP verified successfully you can see its asking for “New Password” & “Confirm Password”. As per your desire you can fill the password.

Note: The password must contain a minimum of 7 characters and a maximum of 20 characters. In this password, you need to have the combination of a minimum of 4 alphabets, minimum 2 digits, and one special character are ! @ # $ % ^ & * ). In the 4 alphabets, at least one character should be capital and one small letter.
So guys this is the complete guide to change password and Mobile number. You can comment below that how it helps to you. Your comments will be highly valuable and help us to improve. Now, you can take the full advantages of online services of Unified member Portal. If you like our guide then don’t forget to share.
Hi there,
so instead of new mobile number, there is AADHAR Linked Mobile Number. I do not have the AADHAR linked mobile number anymore and can’t change it on AADHAR either as I am not in India. Please advise
Sir once we give no to OTP on registered mobile the next scree asking for Aadhar or Pan does not reflect.
Dear Suraj,
I Just checked its asking for Aadhaar number. Put your Aadhaar number and click on verify OTP will come to your Aadhaar registered Mobile number. Then you can proceed for next step.
Thanks
Sir UAN mobile number chenga
Hi,
Need help regarding password reset, actually my mobile number which is linked to UAN account is not working. So how can’t reset it, it’s argent, please help me.
and my adhar is not linked to UAN account.
Regards!
Shilpa Nemane
Hello,
Ask Your employer to update your Aadhar Number to your UAN. Then you can reset your password.
Sir, mobile number lost and aadhar number not link this uan, I click forget error showing aadhar number not linked.
Ask your employer to update Aadhar Number to your UAN. Once updated you can proceed with these steps.
sir if issue is solved ir not
i lost my mobile number it is linked with pf account and i forgot my password also.how can i get password .please help me .
Sir first step ok 2nd step captcha and adhar number login problem
Its a temporary server issues, kindly try again.